Professional Service firms – do you have some people issues that keep you awake at night?

Western Leadership Centre Inc. works with professional service firms in:

• Transportation
• Consulting engineering
• Architecture
• Oil and gas services
• Manufacturing
• Medical & dental
• Agriculture

If you’re like most professional services firms, you’ve been experiencing growth, and with growth there are people issues…

	There are more projects than you have people to work on them. You have difficulty in finding, developing, and retaining good people.
	You don’t have the time or tools to develop some of your best people into effective Supervisors, Managers, and Leaders.
	Some of your people are retiring, and you don’t have a plan to fill the manager expertise and business development void they will leave.
	Turnover is higher than you would like – from front line to veterans.
	You are not sure how to adapt to the changing business landscape of mergers and acquisitions. Your current strategy may not be good enough.
	There has been an increase in conflict and stress because of extra business pressures. Everyone needs to be more accountable for business, clients, other employees, and the work they do.

Western Leadership Centre Inc.’s assessment tools guide pre-employment decisions so you select the best available people for the position.

Post-employment assessments give information on promotion potential, manager qualities, leadership effectiveness, and development opportunities so you get the right people doing the right things.

Our methodology and programs develop people from front-line to the executive level; those who you train will be retained.

Career Path allows employees to plot their career choices and build succession plans, so you can retain younger generations and fill gaps left by older generations.

Assessing your marketplace and building your firm’s strategy ensures the future and increases profitability. Western Leadership Centre uses an ROI methodology to account for your bottom line.

Since 2000, Western Leadership Centre has shown a return on training investment of 250-650% through a year long measurement process.

• Chargeability rates for 64 professionals in one firm increased 16%.
• In another, turnover was reduced from 29% to 0 in one year.
• Hiring mistakes are reduced 64% through pre-employment assessments.

93% of first and second line supervisors were promoted in 90 days to new positions of responsibility after a year long leadership program. Employees respond to business more positively since they feel and act like partners in the business.

Western Leadership Centre has been working with professional service firms for 18 years to build participative, empowering organizations.

• 95 % of our clients have been with us more than 6 years
• 63% more than 10 years.

Please browse our website for detailed information on solutions to your “people problems”, while growing your business and increasing your profitability. Free Stuff contains surveys you can use to find out where you are now.

Learn about the professional services firms we work with and the issues they face by clicking on Who We Work With.